Claims System

The “Class” or “Class Members” was defined as those persons, excluding Deltera Construction Limited and its officers, directors, servants or agents, who on March 19, 2009:

(i)      rented a condominium, apartment, townhouse or other utilizable space at 3640/3650 Kingston Road  (a “Unit”); or
(ii)     ordinarily resided in a Unit; or
(iii)    was present in a Unit but was not ordinarily resident in that  Unit; or
(iv)    owned or had an interest in property located in a Unit; or
(v)     owned some or all of the Units.

The deadline for Class Members and insurers to file a claim was November 25, 2013.

The Claims System was used for all claim activities including:

  • Registering a Claim to participate in the Settlement.
  • Communicating with the Administrator with respect to a claim.
  • Editing and certifying a claim.
  • Uploading supporting documents to attach to a claim.
  • Preparing a Fax Cover Sheet to fax documents to attach to a claim.
  • Checking the status of a claim.
  • Authorized claimants’ settlement award calculations.


  • Subrogated claim filing was available to class members’ insurers.
  • Paper claim forms were available to class members without access to a computer with internet connectivity.